*Update 12/12/2025*Over 8 weeks have passed since making the initial complaint and although disappointed I am not surprised to report that no response has been provided and the matter has now been referred to the Legal OmbudsmanI cannot recommend this firm. Their communication is confusing and inconsistent, requests for renunciation or disclosure of documents were ignored, and fees for administering a simple estate were excessive. Staff are clearly inexperienced, legal advice was contradictory, and the firm appeared more concerned with retaining fees than acting in the best interests of beneficiaries. The lack of professionalism and transparency caused significant distress during a difficult time.
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