Extreme Caution Recommended ….If your attempting to retrieve your documents (in our case - LPAs), make sure Right Legal (ex Simpsons) don’t try and bill you for £144, even though you have previously agreed business terms for FREE document storage and retrievalDon’t hesitate in challenging the charge and request opening of a formal complaintAlthough the matter was resolved with an accepted zero charge, would recommend retaining copies of ALL communications with them and jump through the complaint process hoops, especially if you end up going to the Ombudsman Would not recommend using Right Legal in terms of our post Sales experienceSad, as the Simpsons LPA creation experience was 1st class during Covid
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