If only we knew now, when we instructed this Company to deal with my mother in laws estate. A woefully organisation as iterated in countless other trust pilot reviews. Won't go into every failure so heres just a few. Family member passed away Feb 2024 with a simple will and assets in 2 Bank accounts.Here we are July 2025 and this Company are still dealing with the matter. We've had 4 case officers. Documents they asked for had to be asked for again as they lapsed in their hands. They ask for proof of identity and cite things like Shotgun Certificates. They don't tell you a simple Bank statement will suffice. Threats to go to the Ombudsman are shrugged off as 'it won't change anything they do'. If you read this in time please please go nowhere near them. Your loved ones would turn in their grave if they knew how their treasured assets were being dealt with.
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