Overall, the service has been satisfactory. The lack of auto-renewal may be a drawback, as it might lead customers to explore other options. I haven't needed to file any claims, so my experience might differ from others. Initially, I was told my renewal would increase slightly. However, after comparing it with other platforms, I discovered it to be over £100 cheaper due to my clean record and long-term no-claims bonus. They adjusted it and provided a better rate. The service was impressive.
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