I purchased a book and when I got the order through, it included a link. I found this odd so I contacted the company to ask when the book would be arriving. They said that I have purchased an ebook and would not be getting a physical book. There is no mention anywhere on the website of it being an ebook, the email confirmation does not mention ebook (only indication is the link), it states that they are giving free delivery, the terms and conditions tell you the time scales for actual delivery and still no mention of ebook.
Claim your business profile now and gain access to all features and respond to customer reviews.