riogrande.com

1.6
1.6 Based on 20 reviews

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Patrick Neuwirth
Changes are a disappointment

For 25 years, Rio Grande has been my supplier for my small business, providing a variety of necklaces and earring wire with great customer service and timely delivery.Unfortunately, my last 2 shipment of necklaces have been bundled together in batches of 50, tied with twist ties. This method creates a knot of silver unless you are very very careful. - In addition, they changes the size or shape of the coupling ring that the clasp attaches to making it so difficult to feed through the charm I use.I am not even sure these are issues you can fix but for the first time in 25 years I am considering looking elsewhere for my silver needs.Patrick NeuwirthThe Iron Chinchilla Design Studio Inc.

2
Date of experience: Jan 15, 2026

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