You can say what you want about the game but the programing quality is abysmal. I think it's just some monkeys with typewriters that commit something if it compiles. The launcher has a shit ton of bugs. Games sometimes start sometimes they don't, sometimes they start and don't let you get in. The support is extremely difficult to get. It's always assumed that it's the players fault, never the dev. And it's been like that for a while. Even the balance team always dismisses player feedback as whining and the only choices they make are based on winrates. The repair tool doesn't repair the game, it just creates logs. etc.etc. It's a completely unserious and incompetent company. The only thing they do well are cinematics.
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Riot Games, Inc. is an American video game developer and esports tournament organizer based in West Los Angeles, California.