Contacted them about confusion with the products and bedding. Got some clarification, was offered to match the Black Friday deal due to lack of clarity, was requested to pass on my address and the items I wish to purchase for a manual invoice. Never heard from them since despite emailing three times to follow up. customer services took three days to respond until the offer and then just ghosted. Not really a good look. i’m still waiting for a response rise and fall.
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