If I could give <1* I would, I am currently almost £300 out of pocket for a returned item (2 weeks ago since sent back in the UK using the provided Tracked 48 label) someone in customer services was quick enough to reply last week to tell me she couldn't help because I didn't have the certificate of postage, once this was shared (multiple times now across multiple emails), I have been ignored completely and at the time of writing this, still no refund or even basic response to confirm they would look into it. I have now had to take a case up on Paypal to try and get my money back - BEWARE do not trust this company. I will never order again.
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