Beautiful product, exceptional customer service. I ordered a cashmere jumper as a Xmas gift, well, two as I wasn't sure which size. So once tried on I sent one back - easy, no fuss, simple process and refunded no issues. The one we kept was gorgeous. I mean so soft - best cashmere I've had so far.Regrettably, it developed a hole after the first wash. However, their Customer Service team were really responsive and resolved the issue so quickly.I'd absolutely recommend them and their products.
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