I ordered prenatal vitamins and needed to cancel my subscription. However, they didn't verify my address due to a typo, which led to ongoing charges and shipments. I thought I had canceled, but the subscription remained active under an invalid account. I only discovered this after spending 6 hours on customer service. I'm surprised they lack the tools to ensure a simple email is valid.
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Ritual is a personal health brand that is building the future of daily essentials. Our mission is simple: we help turn healthy habits into a Ritual. We started by creating the first visible supply chain of its kind and reinventing the daily multivitamin from the ground up. Now, together with some of the world's leading scientists, researchers, and advisors, we're developing a new standard of high-quality, traceable daily products across new categories.See more
