Tried out the software. It was too complex for the content I created or needed, and I didn't have time to learn it at the time. Cancelled my subscription, but was offered 2 months free. Accepted thinking I could find value with more time to play with it. I did not have more time. I missed cancelling the auto-renewal by a few days and requested a refund because I hadn't logged in during the entire free trial. My request was ignored.
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