To keep it brief, my experience has been disappointing despite the positive reviews. I was excited to start using this platform, but it has been 11 days since I first contacted support. Responses take at least two days, and when they do reply, it's often just standard replies or excuses about my setup. My specific issue with low-quality screen recordings has gone unaddressed despite my thorough attempts to provide examples and access to my account. They seem uninterested in resolving this issue, instead blaming my internet connection, which is not the problem. Overall, the support is slow and ineffective, and while the user experience appears nice, I am now seeking alternatives.
Claim your business profile now and gain access to all features and respond to customer reviews.
