They charged my account.I used the Riverside, and I was satisfied.But I decided not to use after the trial periode....I was not able to delete my account or subscription because they didn't delete my subscription, however, I deleted in time!!!!!!!!!!I have never seen type of issues before... I have sent a lot of e-mails, and they have written to me that my subscription is deleted after the trial periode, they charged my account!I have sent a lof of emails regarding this matter.The site is really easy to use, but they don't delete your subscription. I don't know if I will get my money back in the future.....And I have exchanged a tons of emails regarding this matter as I said, and they have written to me that my subscription is deleted....So I don't advise to use this site....I cannot delete my subscription now, I cannot delete my account. I have never seen this type of company before.....I mean that I am not able to delete the subscription. And regarding this matter I sent them a tons of mails.... Simple missing that butten: 'delete my subscription'. They sent me an email regarding to authentication, and they have written to me (from twice...) that deleted my account after that. But they never deleted my account!!Now they charged my money, a lot of money! And I need my money to maintain my bikes. And I cannot go by bike now to my workplace because they charged my account, and I am not able to pay for the bike repair man....And the most unbereable that I cannot delete my account card...... so I need to pay for the Riverside, however, as I said before I deleted in time, before the end of the trial period.I have used a lot of programs because of my works, but I have never seen this type of issues. I think I will write to authorities, now I am seeking the right authorities....I don't want to use this company in the future.Oh, and they wrote to me that they deleted my account...., but they haven't deleted yet as we see.... they charged my account today.....UPDATE:I gave back my money after maybe a week... I don't recommend you to use the platform though because of all of the things around the subscription deleting, I think there is something suspicious around the 'subscription deleting process'.
Claim your business profile now and gain access to all features and respond to customer reviews.
