One of the wost companies, to call the contact center its hard to get though to anyone, the repairs are half a job, when they eventually come out haven't got what they need do the job and say they will be back and they never do, the housing officers cant be bothered do anything they dont like to be contacted directly and fob you off saying call the contact center, and they have no intention of dealing with issues out side their contracted hours, and will not deal with drug use as it happens at night,And they rip off vulnerable people with service charges which is 34 quid a week on top of the rent and they just want people on housing benefits so they can charge what ever they want, they even bill us for smoke detector usage charge
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