The customer service advisor was very rude and passive aggressive to me. This telephonist is in need of training and should not be working as a customer representative of this housing association. He was unable to offer me a email address or phone number to make a complaint and every time I tried to resolve my issue he responded with no and was unable to log basic information, it really seemed like he was not interested in working at all. Then he accused me of being rude and threatened to end the call several times which he didn't as I clearly wasn't being rude he was. I'm extremely upset with my experience and still have no resolve.
Claim your business profile now and gain access to all features and respond to customer reviews.
We are proud to be one of the leading registered providers of social housing in the UK, offering affordable housing and support to people of all ages and circumstances.
