This Housing Association couldn’t care less about their residents. It has now been 31 days that residents of The Oxygen building have been without a lift and 28 days since the last update was communicated to residents from Riverside on the situation despite their original email sent out on the 31st January stating “We will keep you regularly updated…”. I sent an email to Riverside requesting an update on the situation last Friday, 21st February and they haven’t even bothered to reply. Nothing but radio silence. I pay my rent and service charge on time every month and have done so for the past 16 years never missing a payment and this is the way you are treated by Riverside. They couldn’t care less about you. A complete and utter joke!
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