Giving one star because minus stars were not possible.
When the heating and hot water went in my flat, Oneriverside took no responsibility. I ended up forking out hundreds on engineers to find out that the corroding pipes under the building were the reason. When I told Oneriverside, they said it was my responsibility to repair the pipes although it was theirs.
It took me weeks of phoning them up before I managed to get them to take responsibility for their own mess that they were aware of. One of the engineers they sent out told me they were broke and couldn't afford to fix my pipes so tried to get me to pay for it.
These people are fraudsters and should be avoided at all costs.
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