riverside.org.uk

2.3
2.3 Based on 201 reviews

We are proud to be one of the leading registered providers of social housing in the UK, offering affordable housing and support to people of all ages and circumstances....

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Posy
If I could give 0 stars I would.

If I could give 0 stars I would.I have reported the front door to the block of flats being broken at least 4-5 times in the past 12 months.They send somebody out to fix it, this only half fixes it and then it breaks again in 3-4 months and so the cycle continues. You are unable to speak to the actual people who come to fix the door, just the staff at riverside.For context, we are unable to open the door from the inside - a massive safety issue, if there was to be a fire - we have to go out the back door.I also came home today to two random people In the hallway of the flat, who obviously got in because the door wouldn't shut properly - a massive safety issue.Please contact me and sort this absolute mess out. The door is under warranty, but only for another 1-2 years, I feel like it's being drawn out until this point where we'd all have to pay, for your incompetence- just replace the door already

1
Date of experience: Jul 06, 2024

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