Riverside is the most disgustingly incompetent company I have ever had the misfortune of ever coming into contact with. I have lived in this flat for some 15 years and I have reported this nuisance above me on countless occasions. The housing officer (Amanda Kemp) is an absolute joke, incompetent and a few other words I can not put here. She had the chance to put a stop to this idiot several years ago but chose not to get involved. It is her job to get involved and clamp down on the sort of behaviour this neighbour is getting up to. This is not a new issue, it is the same issue as previously reported. He drags furniture across his kitchen floor on a daily basis. You could set your watch by his antics, in addition to this he has a squeaky bedroom door which he deliberately open and closes in the middle of the night. When he opens the door it squeaks, when he closes the door it squeaks. What I don’t understand is how does the door squeak three times. One to open, one to close, there should be no third squeak but there is. I believe he is doing this on purpose just to wake me up and once awake I find it impossible to get back to sleep. I have now taken to refusing to answer the door to Amanda or any Riverside employee as it leads to a complete waste of time. I have requested a move but again all came to nothing. I was told to tidy my garden up as they have had complaints. So I cut the grass back and told Amanda that the trees overhanging my garden belonged to next door (they were about a third of the way can’t garden) and Amanda said she would get that sorted for me. In the end I went to the expense of purchasing a chainsaw and cutting the overhang down myself. I had planned to burn the branches on bonfire night but was told I mustn’t do that. It is now going to cost me in the region of £300 to have them removed from my garden. Not bad for something I am not responsible for. I am now looking at a legal route to proceed down and already email several solicitors. I would strongly recommend against anyone renting from this disgusting organisation. As soon as I find something else I am out of here.
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