The worst company I have had the displeasure of dealing with. I have had to deal with them for several years now and it’s a constant headache. They make an art form of making it as difficult as possible to contact or get any kind of answers from. They employ people to answer your calls (eventually) and give them absolutely no agency or information to help you, their only purpose is to delay and deflect responsibility. Each time I call they have lost all record of my previous calls, every time they promise to call back with answers they fail to.It takes weeks to get them to address even emergency issues, sometimes months, and will always do the bare minimum.Issues including cut off water, and communal door locks malfunctioning (locking people out of their homes) do not qualify as emergencies to them, just inconveniences that they hope you will forget about if they just delay long enough.
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