riverside.org.uk

2.3
2.3 Based on 201 reviews

We are proud to be one of the leading registered providers of social housing in the UK, offering affordable housing and support to people of all ages and circumstances....

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V. Shi
RIVERSIDE IS WORSE THAN ONE-HOUSING

I live in their property in Camden Town as a private tenant. They took over this property from One-Housing about a year ago and have already surpassed them in poor management and service.They have no respect for tenants. When a formal complaint is made, without looking into it they escalate it stage 2 and then no one looks into stage 2 - no response whatsoever from anyone.Yesterday, without any notice, they cut off my power supply - a breach of contract and harassment. I made a formal against this; but I was met with rudeness and indifference, and to make it worse they cut off my power supply again today with an excuse that they have to fix communal lights.Are the landlords not supposed to give a prior notice to carry out maintenance? They have respect neither to law nor to the private tenants from whom they take hefty rent.

1
Date of experience: Aug 07, 2025

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