Apart from a bit of a blip when I was given the wrong code for my keysafe and not being able to move in on my planned date, so far I have found Riverside to be a very good landlord. I worked for ten years with an award winning housing partnership that was consistently in the UK top 10, so I know what I'm talking about. I've found Riverside to be responsive, efficient and prompt where repairs are concerned, and the workmen have always been extremely polite and respectful. The rent is very reasonable, even with the yearly increase. The staff at the call centre have always been really helpful too. My only criticism would be that I've never met my housing officer. I had a five minute call from her a few months after I moved in and that was it. I would like to see her around the estate occasionally - but that's all. I've been here two years and so far, I can't fault them. I am really thankful that I have them as my landlord.
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