I was really excited to try Riversol products. Although the sample package took over three weeks to arrive, I still went ahead and placed a full order because the reviews were mostly impressive.Unfortunately, the shipping experience has been extremely disappointing. Long delays make it difficult to justify future purchases—especially in Alberta, where winter temperatures can drop well below freezing. I’m genuinely concerned about how that affects the quality of skincare products sitting in transit for so long. I reached out with constructive feedback suggesting they consider using a courier service for more reliable and temperature-safe delivery. Instead of receiving a personalized response, I got what was clearly an automated reply directing me to my tracking number. It felt dismissive and didn't address any of my concerns.While the products themselves may be good, the overall customer experience has been poor enough that I won’t be ordering again.
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Board-certified dermatologist Dr. Jason Rivers created Riversol after more than 20 years of clinical dermatology to offer a safe, anti-aging solution for his patients with sensitive skin. In 2018, Dr. Rivers made samples of Riversol completely free for everyone to try. Reduce the look of wrinkles, dark spots, and sun damage.
