If I could give ZERO stars I would. Buyer Beware. I purchased a $3000 rug, before purchasing I checked their refund/return policy on their website and it states they HAPPILY offer returns/refunds within 7 days (no mention of anything else) we have just purchased a new house so was going by floor plans. Come delivery of the rug, it doesn’t fit the room, I wanted to change for the smaller size. Under their ‘terms and conditions’ which no one reads and is in a completely different section to ‘we happily accept returns’ it states they take a 30% re stocking fee. Their customer service is disgusting. They offered no solution even tho I just wanted to change the rug for the smaller size 1 HOUR AFTER RECEIVING. They wanted to charge me a $900 re stocking fee. Do not buy from them. Absolutely terrible.
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RJ Living embodies the relaxed, Australian way of life; thoughtfully creating designs that enhance the natural beauty of your home.
Our products are designed in-house by a passionate female-led design team. Our mission is to create pieces that can’t be found anywhere else, so your space is truly a reflection of you.
Since 2012, RJ Living has operated as a family-owned Australian business. The business was born out of a desire to deliver unique designer furniture without an inflated price tag.
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