We ordered the Valencia rug in camel and when it arrived it looked so different to the image on the website that we thought they’d sent the wrong one.It took them three weeks to give a meaningful response (we had periodic updates that they were checking with the supplier and to be patient). This is a large rug which takes up a lot of storage space in our home while they sort out their supplier issue. Eventually they inform us that the correct rug was sent - we ordered camel colour and the colour which arrived is a pink-toned greige - and that if we wish to return it, 50% of the refund will be absorbed by them for restocking and returns. I let them know that this is unsatisfactory and the rug is misleadingly advertised, and have been waiting four business days while they, again, check with their supplier. Not only is the rug colour misleadingly advertised, the rug itself is poorly made with multiple tough joins visible in the wool pile.
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RJ Living embodies the relaxed, Australian way of life; thoughtfully creating designs that enhance the natural beauty of your home.
Our products are designed in-house by a passionate female-led design team. Our mission is to create pieces that can’t be found anywhere else, so your space is truly a reflection of you.
Since 2012, RJ Living has operated as a family-owned Australian business. The business was born out of a desire to deliver unique designer furniture without an inflated price tag.
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