I spent 1300 BDT on diamonds. After realizing I provided the wrong ID, I contacted the support team and sent my order number along with the correct ID within 10 minutes. They requested my login information, but when I asked if they needed any email info or something similar, I received no response. This feels like a scam and has shattered my trust in this platform. I won't make any further purchases if my issue isn't resolved. It's been nearly an hour, and I've called for assistance four times, yet I've received no help.
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