This company is very shady. Somehow, my account for my motorcycle is locked. In order to unlock it, you have to call the customer service number, which I did. The representative does not know exactly why it’s locked, nor can they unlock it for me. The representative did state that it would automatically lock for non-payment, however my last payment was about 20 days ago, and my new payment isn’t due for another 10 days. Once I stated that and they were able to verify on their end they stated that a “specialist” was going to get back to me, which they haven’t. Round and round they send you. Why have a customer service number when the representatives can’t help. Utterly ridiculous, please buyers beware!
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