Under no circumstances should you finance with Roadrunner/Octane. I have owned my UTV for almost a year and have made every payment on time until this last one. I proactively contacted them before I was late to explain that I was facing a serious medical concern in my family that would impact my ability to make the payment on time. Despite this, they repossessed my UTV over one missed payment and refused to reinstate it. They expect me to pay an amount that exceeds what I originally paid for the machine. Their lack of communication has been appalling—no letters, no warnings, just immediate repossession. I am committed to informing everyone about my experience to ensure that no one else is taken advantage of by this company.............. To their reply, yes, you may have called several times and it looks like all the calls went to spam caller.... There are multiple ways to get in touch with a customer; you have my email and mailing address, you as a company, chose to do business this way to take advantage of customers. Just as the person the person with the company that picked it up stated. "this company is known for this because it close to taxe time and they know it will get more for it" after thinking about it that makes perfect sence because of what ive already paid into the machine plus what it will auction for will be more then what the loan is for but then also you will try to get a judgment for the diffence so you will come way ahead. The shadiest stuff I've ever seen.
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