roadrunnerfinancial.com

3.8
3.8 Based on 163 reviews

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Osbert Brown
Absolutely terrible loan servicing

Absolutely terrible loan servicing. Gave an interest rate that’s higher than the national average to start , nearly 18%! My score is mid level but not low tier or worthy of such an insane rate. The most irritating and off putting issue though is the harassment for being just 2 days late on a payment. Even after explaining what happened , I got 3-4 calls A DAY for being late just 48 hours late. That’s absolutely abhorrent let alone sharky as heck. Also love that they asked for my banks address information when adding a new payment account , haven’t experienced that with any loan servicing provider period(also the reason the payment went late). Over all would never reinstate or use as a lender again.

1
Date of experience: Jan 24, 2025

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