Disclaimer-I am not paid/nor work for this co. I have experience in lending, I directed 2 family members to this company for the smooth process and transparency. This is the parameters all finance companies should lend by. I have walked in various roles in lending, this company is not as some of these reviews have stated below. The payment process is transparent and again smooth, for both family members I continue to monitor their file to ensure my recommendation was/is accurate. Another plus is not shopping your credit, the aesthetics of it, despite the slim points reduced if coded for the secure inquiry, it elements this with 1 inqu, but providing you an approval and not a hard inquiry until you sign your docs. I am a bit confused on many negative reviews below, while not dismissing their concerns, but voicing and overseeing the process as a former F&I myself; either majority of the individuals below have encountered a batch of bad or new employees or misunderstood their approval/rate sheet. The rate sheet is used as a guide against the FICO your report is scoring, in this company's case it is the FICO Auto 8, in many or all cases pulled from Experian. Also, many may not know and I am in no way dismissing anyone's knowledge, however the ancillary insurances/add-ons at closing with your sales closing rep, are optional. Do not be lead to believe they are not, a loan can not be conditioned or known as stips declare you MUST have the add-ons/ancillary insurance. I do recommend GAP for any and all, for the unforeseen for the equipment secured primarily by RoadRunner Financial, for your peace of mind. However, the warranties/ protections are optional and can be negotiated on the charge by cost/reduction of years/service or merely reduced because the dealer sheet has the (+/-) overages in sales for the month to do so, or incentive by their sales department within the company at the dealership. Also, another perk with this company, dealerships have zero holdbacks, to put in perspective RoadRunner Financial and the Dealership have an incentive to approve and move your loan along to close, and fund their books, and place the loan in a residual payment state with RoadRunner. I helped two members in March 2022 with their ATVs, including cosigned with my son on his ATV; this company matches the rate sheet, it does not hit your credit with a hard inquiry until the day the loan is closed.The convenience of their transparency, zero shopping and giving the consumer control of their approval (allowing you to assign your approval to another location by calling the customer care to pull back your approval, for the same product at another location or recondition the approval if needed, of course if approved for a different product.) Finance can be smooth, however it can be complicated, the ease of this process in exchange of shopping or aesthetics on credit report, their excellent customer care are hands down one of the best I have worked with including my credit union, as well matching near my Amex's customer care. Likewise, in a business setting the floor-plans I have funded, provided rate sheets, an (or)incentives NOT kickbacks; this company is very transparent. Not all funding and (or) incentives will be disclosed, ex. if the dealership closes 10-20 deals, the incentive on the rate sheet may be reduced favoring the dealer to provide further leverage and incentive to keep the momentum of sales. There are many vessels to finance, including the customer care assisting all, who may or may not understand why a slim credit file young adult qualifies higher than they may, in contrast due to a lengthy credit file or extensive debts declined; known as credit utilization (percentage of your available credit you are using) and your debt ration ( your debts vs your income/disposable available monthly income.) All factors are part of the pie in an approval. Equally, customer care can make a deal smooth or a prospect hesitant in purchasing. My biggest advice, is understanding the lending company you are working with ex. Octane Lending, or who has placed the "stips"(conditions of your approval/necessary documents to complete the approval) or a contingency "approved" application; communicate if a misunderstanding or a necessary document. Please keep in mind lending practices mishandled/mislead and bad "paper" funded, contributed to the "great recession" many of us, myself as an F&I weathered the storm with many unknowns. Ultimately, this holding funding companies to a higher standard, to ensure a corp servicing the paper for 7 years after, will not be managing "bad paper" while account ages out/paid. I recommend RoadRunner, if you have an appreciation for transparency, the aesthetics of minm. hard inquiries, and a smooth purchase.
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