Shanice was top notch. She was informative and detailed in her explanation of what needed to be done to fix my problem.While going through everything we found out the email I had was no longer valid and part of the reason I wasn’t receiving emails. She fixed that while we were on the phone. It was excellent customer service and I thank her for her help during this rough time in my life.It is appreciated as are you, RoadrunnerDan Wrider
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