On a positive note, I have bought a jackets and shorts from Roark before and I'm happy with the process and quality of clothing. The t-shirts have nice designs, but the quality of fabric is very poor!HOWEVER - they currently have EVERY ITEM ON SALE and have 'sneaked' a line into there returns policy stating sale items are not refundable. This seems very unusual to me and unfortunately I was unaware of this at the time of ordering numerous items. After a long delay and numerous emails they have now refunded me as a 'gesture of goodwill'. There are plenty of similar brands with much better products and MUCH IMPROVED CUSTOMER SERVICE. I wont be shopping with Roark again.
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