roborock.com

1.3
1.3 Based on 41 reviews

...

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Chet
Loved it until connectivity issues

I really liked my vacuum until it disconnected from WiFi and I couldn't reconnect it. I reached out for help, but after going through all the troubleshooting steps, I was told to file a warranty claim since it was still under warranty. After providing all the necessary details, I was informed that I was out of warranty and could buy a new one. It's frustrating because I liked the product, but this experience has left me disappointed.

1
Date of experience: Dec 19, 2025

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