rockdoor.com

4.2
4.2 Based on 201 reviews

Rockdoor manufacture unique high security composite front doors, back doors, stable doors and French doors....

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Jedediah
Thermal Bridging problem - condensation - advised by Jason Kay of Rockdoor to purchase a de humidi

My ongoing review of Rockdoor with regards to condensation which is only on the thermal bridging, no where else, no condensation on the ceiling or wall near the door only on the thermal bridging. If you do have a home with humidity within then do not purchase a Rockdoor !!!. Save yourself the heartache of not buying a Rockdoor for Rockdoor will not want to know and will blame on humidity when every home does have this through people breathing, animals breathing people walking indoors on wet days in winter etc.It was said that we had been drying wet clothes in our home which is an untruth for we do have a dryer which is in our garage and the garage is seperate from our home plus we are aware of the problems in drying wet clothes in the home in the first instance. They will say this to get out of having to replace the door. Did not have this problem with our other UPVC door which we did have in situ previous to having the Rockdoor installed.My husband who is a UPVC Window, Door & Conservstory Specialist with many years experience in this field of work who did install our door and also installed other Rockdoors is totally appalled at this excuse made by Rockdoor which they confirm passed all tests etc etc and there is no fault with their doors. They may pass all the stringent laboratory tests however manufacturing does have faults not everything is 100% and they are not tested in homes which they should be . If you do purchase a Rockdoor you will have to purchase a de humidifier to combat the humidity on the door around the thermal bridging. This was confirmed to myself today by Jason Kay of Rockdoor that the only way to combat the humidity in the home is to purchase a de humidifier...De humidifier are expensive to run in the first instance and with ongoing energy prices it would be cheaper and more economical to purchase a UPVC Door and not a " Composite Rockdoor " Please look elsewhere and certainly not Rockdoor, avoid at all costs this set of devious scoundrels who are not sincere

1
Date of experience: Jul 10, 2023

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Business Details

  • Rockdoor manufacture unique high security composite front doors, back doors, stable doors and French doors.

  • language https://www.rockdoor.com

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