PLEASE BE AWARE! I purchased a Rockdoor from GAP in December 2018, a composite top quality "Elite" range door. It's now bowed to the point that it's started to crack....after 6.5 years. These doors were sold as top quality, they definitely are not. The door has bowed so much that it's now cracking in several places, Gap are not interested at all. Please bear this in mind if you're considering using this company and read other 1* reviews of which there are many - it's extremely disappointing, I now have to buy a new door, surely it's reasonable to expect a door to last more than 6 years? Whatever else they say and whatever excuse they give, 6 years should not be the life of a Rockdoor..."a top brand" apparently. I'm in business, if I treated my customers like this I'd soon be out of business! Just extremely disappointed in a company that I thought was decent, I was wrong.Please read other reviews about their doors, I am far from the only one who has had this experience, it's outrageous. When I told them (GAP) I'd take them to court, the response was "go ahead". But ultimately they are just the distributor, Rockford make these products and should be responsible for manufacturing a fit for purpose door. Update; see response from Rockdoor below, not a single reference to the fact that a door should last longer than 6 years. More importantly, they knew about the quality issue with these doors and chose to do nothing, again I ask anyone to read other reviews, they were absolutely aware of the manufacturing problem and yet they stand behind the 5 year warranty. Any reputable / respectable company would’ve offered to repair or replace what is a known faulty product…not Rockdoor!
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Rockdoor manufacture unique high security composite front doors, back doors, stable doors and French doors.
