Oh my gosh. What an experience I am having. I have made multiple deposits in the last 7 days. All in which were stating pending rather then being instantly accepted. On all deposits attempted only three actually went through and was removed from my bank account. One $50, one $30 and another $50. The rest did not take from my bank account but still stated pending on my account. 5 days later and about 50 automated emails replies. All transactions resulted in saying “rejected” another lot of emails back and forth and They finally manually added $50 to my account. However I am still waiting on my other $50 and $30 deposits to be added to my account. With another 50 emails and automated replies saying it’s been forwarded to the appropriate department. However 5 days I am sure to believe it surely would be rectified by now, but no. They are usually very fair casino. Had some lovely wins in the last few weeks and had successfully withdrawn. Despite my vip manager being hard to reach. Replying every few days to up to a few weeks over the years. I just haven’t experienced anything like this. Feel like giving up on trying to get my other two deposits back as it seems to be impossible for anyone to understand, even with the proof of payments and transaction times. My partner attempted to deposit on rockwin last night on his own account. He was sitting right next to me and the exact same thing happened to him where the payment said pending and took from his account. Where as usually it would immediately saying accepted and credit to the gaming account.
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