Stay clear from the incompetent company with appalling communication. Chased several times as to when my order would be dispatched.When the order was received they had missed 9 items off and gave some excuse it was being sent via courier. Had to phone again to ask for update and they had no notes about my previous conversation about missing items. So more delay due to incompetence.Required some more fixings for the sheets and informed I would have to pay £17 for shipping of 6 small bags of fixingsWouldn't even assist by sending them via royal mail considering I have been waiting 2 weeks for my order and still not correct. Stay clear of this shambles of a company.Thank you for the reply roofing megastore. But you have failed to reply to me question why you wanted to charge £17 for 6 packs of nails to be sent.I was happy with the fact you could not add to the order ,even though it had not been despatched, not customer friendly at all.
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Trusted by over 100,000 customers and awarded the Feefo Trusted Service Award, Roofing Megastore are the one of the UK's leading roofing merchants.
