The same situation as most others have share. Stay away from this company!
Clicked on an ad promoting a physical book - arrived at a product page which again seemed to be promoting a physical book (nowhere on the product page can you find that it is supposed to be for a digital download). There seemed to have been a good sale and they used a scarcity time so I bought the product hastily, only to find out I was scammed and only bought a 'digital copy'
The customer service is a joke, because even though they claim a 90 day satisfaction guarantee or you get a refund, they don't want to honor there own policies.
After many emails back and forth they will only offer a 50% refund so now I will take it upon myself to claim a chargeback.
I recommend everyone that got scammed by them to do the same and also report their facebook page. It is shameful to run a scam targeting Christians in this way.
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