I am not someone who leaves negative reviews, and in fact this is the first time I have felt compelled to do so. However, the response my daughter received from your admin team regarding Rory’s Travel Club’s promotion of greyhound racing has left me genuinely shocked and deeply disappointed.My daughter initially reached out privately and respectfully via email, raising legitimate concerns about the well-documented abuse and exploitation associated with greyhound racing. The reply she received was dismissive, unprofessional, and demonstrated a concerning lack of education on the realities of this so-called “sport.” To imply that continuing to promote greyhound racing is acceptable simply because you “cater for all interests” is a poor and ethically weak justification, particularly when those interests involve animal cruelty.Rory and his staff need to be better educated on this issue and, more importantly, need to learn how to accept constructive feedback without belittling or dismissing members who raise valid concerns. Your members are your bread and butter, and the tone and substance of that response has upset many people, not just us.As a direct result of this interaction, myself and five others I know, who are all animal lovers and who have adopted rescue dogs over the years, have cancelled our memberships. This situation has already been shared across multiple groups, and I would not be surprised if you experience further backlash and additional cancelled memberships as a result.Do better in the future. It feels as though Rory’s Travel Club has gotten too big for its boots, with the focus shifting toward expansion and “big bucks,” particularly with the move into London, at the expense of the values that once set it apart. If this is the approach you intend to take as you grow, you risk losing the loyal members who supported you from day one. The core values and principles that made Rory’s Travel Club unique are being eroded, and it is genuinely very sad to see.I am posting this review out of sheer disgust and disappointment. I hope you take this feedback seriously and reflect on both the values you choose to promote and the way your team engages with the very members who sustain your business.
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