roschic.com

1.5
1.5 Based on 101 reviews

...

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Patience H.
I WISH I HAD SEEN THIS SITE SOONER, SCAM, AVOID AT ALL COST

I wish I saw this sooner. I had a similar experience and ordered several items that came to a little over $400 and the clothes came that were nothing at all what I ordered. The material was sloppy and cheap and poorly designed and stitched together in a way that was definitely not done from any sort of pattern made for a human. There is no way to contact them so I disputed with PayPal and then they responded with the "Dear customer, We are very sorry that the product has left you unsatisfied. The return address is in China. We can refund you 25$ as compensation and you keep the items,is it ok? If you wanna return,we are afraid you should pay for the postage ,the postage is also very expensive , It is not worthwhile,how do you think about it? sorry for the inconvenience caused. Have a nice day!" when I responded that I would return it to the shipping center in IL that was on the packaging, they responded with "FinancesSend and RequestDealsWalletActivityHelpNotifications1NotificationsSettingsLOG OUTNot as describedI received an item or service that was different or not as describedCase detailsYour conversation with 上海鹏晶贸易有限公司TCTamara ChaseDecember 5, 2023 at 2:57:22 PM PSTno way to contact seller上上海鹏晶贸易有限公司December 5, 2023 at 5:39:18 PM PSTDear customer, We are very sorry that the product has left you unsatisfied. The return address is in China. We can refund you 25$ as compensation and you keep the items,is it ok? If you wanna return,we are afraid you should pay for the postage ,the postage is also very expensive , It is not worthwhile,how do you think about it? sorry for the inconvenience caused. Have a nice day!TCTamara ChaseDecember 5, 2023 at 5:55:23 PM PSTno that isn't ok. I can ship it to the Chicago shipping center it came from. refund me in full上上海鹏晶贸易有限公司December 6, 2023 at 1:13:23 AM PSTDear customer, We can refund you full amount of the items after you return back it , but you should pay for the postage. The postage is very expensive , we do not recommend it . and if there is customs problem , the customs fees also very expensive .we will not responsible for it . We can refund you 50$ as compensation at most and you keep the items,is it ok? If you really do not want to keep the item, we will respect your decision. But you will need to pay for the shipping fee to send it back. We will give you refund of the items after we receive your return package, thanks. Here is the shipping address to return the package: Returning address: Room 207, Building B, 4285 Shendu Highway, Pujiang Town,Minhang District, Shanghai,China,201112. Please give us below info after you send out the package: 1. Your return tracking number(We'll keep following the tracking to refund you timely) 2. Write your order number on the package. Have a nice day!"Since I spent so much I am leary of sending the package back to China for fear they still won't do anything about it. I ordered product on Oct 27 and received it on December 5.

1
Date of experience: Dec 05, 2023

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