I had an issue where I rejoined after an absence, and wanted my past history deleted so I could start fresh. The only way in which to achieve this was to sign under a new email address, which meant that I needed to cancel my account. Rosetta Stone were expeditious in issuing a refund, thereby allowing me to rejoin. Rosetta is a great way to learn, particularly if you are a visual learner ( and most people are). The pictures translate the words (you are not given a written translation) and this is the best way to learn, as it is how we learn from birth!
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