Rosetta Stone is extremely disappointing. For an award winning program, it surprisingly lacks the tools help someone successfully learn a language. I attempted the beginner course for Korean, and it was miserably frustrating. It progressed quickly without any assistance on how to pronounce the words correctly. Annunciation and intonation is incredibly important yet it offers no real emphasis with that. It teaches you words in the first few slides and transitions into sentences right afterwards. And the sentence is spoken quickly. It doesn’t break down the sentence for you, so you have no idea what word is what. I’ve learned more from a translation app, K-dramas and Instagram. I wouldn’t recommend this expensive annoyance trap. There are plenty of better programs that are user friendly and easy to follow. The customer service is horrible. While you do get to speak to an actual person, they’re useless. I waited for 90 minutes and still couldn’t get an agent. Got connected finally after a 30 minute wait the second attempt but only for her to be of no help. Absolutely unacceptable for a company with such a good reputation.
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