I contacted this service on the 13th of October 2025 regarding a property dispute. After waiting three weeks for an engagement letter, I reviewed and agreed to proceed. I deposited £1,800 into a client account on the 5th of November, and now, 11 weeks later, I've had no communication. Despite sending polite emails for updates, I only receive automatic replies or no responses at all! I've tried calling direct numbers, but they go to voicemail. I emailed yesterday to terminate my engagement, yet still no reply! It feels like I've paid £1,800 just to sign an engagement letter and open a file. Are they waiting for more money? I'm uncertain about my position. It's frustrating to spend so much without even speaking to a solicitor for basic advice. Be cautious with putting funds on account.
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