Purchased car rental from priceline. When I arrived at the tpa airport we had to wait 50 minutes to take a minivan to a location away from the airport. When we arrived the car was not ready. They asked for proof of Insurance. When I provided my insurance card I was told that It was not proof of insurance. I was forced to pay an additional $400 because I did not have my insurance dec page. I had no option but to pay the difference because I was stranded five miles from the airport rental cars. The Routes rental contracts are predatory. Routes customer service is predatory. Routes has over 200 bad reviews on yelp.
I do not understand how the state of Florida allows a Canadian company take advantage of its tourist economy.
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Routes Car Rental, headquartered in Toronto, Canada, offers a large vehicle fleet across all categories. It operates at more than 10 Major Airport Locations in Canada and the United States and multiple dozen locations around the world through it's affiliate network and partnerships.
