I ordered a dress from Rove for an upcoming holiday and the postal code was wrong on the delivery address(this was probably my fault), and I reached out to their customer service team after not getting anywhere with the carrier. THE level of customer care that I received is exactly why I am writing this review. I do also love the product. Great quality, so cute, it’s perfect. But the way they made sure to get in contact with the warehouse and carrier to make sure this was delivered to me before my trip was honestly incredible. Zoe literally kept me updated every step of the way and followed up to confirm the delivery. Love this company, love this team, love the products. Just love love love.
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Women's Summerwear Label - Designed to last in Byron Bay | Obsessed with French Flax linen - Need help? Our team will be happy to assist - Contact us on our website or email hi@rovedesigns.com for assistance.
