Just fabulous customer service. ( And a gorgeous bag). I ordered from the website, and it was slightly smaller than I had hoped for - the biggest cross body. Plus the leather was darker than I had hoped, so all my errors. I sent an email and received a lovely response offering a custom made bag. The replacement was gorgeous and with a totally bargain increase in price (£16!). Rory is lovely. This is a tiny company and Rory is clearly very busy, please don’t expect an immediate response, but you will have a lovely, friendly and customer led service, and a gorgeous product. Highly recommend.
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ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.
