Had it since 2016 without any problems, however last week it didnt want to heat anymore, i thought they could give me the part i needed free of charge out of warranty, or at a decent price. They said that as long as someone came around the part would be free, i just had to pay labour, i said how about shipping it to me for free without the labour. They said they coulnt do that, i couldnt even get a clear anwser as to why not. Then i asked how much for the part, IT WAS THE SAME PRICE, AS THE IRON WHEN I BOUGHT IT NEW. This isnt the first time that rowenta have dissapointed me.
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Rowenta is a German manufacturer of small household appliances.
