My mother past away recently and we requested a viewing at the chapel of rest but it took over a week and 5 phone calls to get the details of when and where this was going to happen they eventually gave me the info two days before, and we also requested her ashes split into two urns which cost £60 but they couldn't even get that correct, her ashes were in one bag and no urns that we had paid for. I think they are a very poorly organized company with very bad communication.
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Rowland Brothers is a family-run firm of funeral directors that has been serving the needs of bereaved families in the Croydon and the surrounding areas for over 145 years. During this time, we have earned an enviable reputation for excellence in the traditions of quality funeral direction, funeral services and reliability.
We are committed to delivering support and assistance. As the first funeral directors in the United Kingdom to have signed the Armed Forces Covenant, we are also members of the National Association of Funeral Directors, the British Institute of Funeral Directors, the National Association of Memorial Masons, a founding member of the National Association for Pre-Paid Funeral Plans and the Funeral Planning Authority, members of the International Order of the Golden Rule, demonstrating our on-going support and commitment for delivering a professional and respectful funeral services to families nationwide.See more