I'm very unhappy about the way I have been treated by Roxy Moxy casino. I have played on their platform for approximately 6 months and spent a lot of money. I always received my winnings in about 72 hours and updates on my email address. Now all of the sudden I get a email saying that they can't pay me like the normal way and ask for either my bank account information or my pre debit card. So I gave them both. I have now received 4 emails at different times asking me for the same information to get paid and this is after telling me days ago that they had all the information they need and my winnings were on the way. The emails stopped. No phone number to call and still waiting on my 1,100$ in winnings.
Claim your business profile now and gain access to all features and respond to customer reviews.
Roxy Moxy Casino is an online social sweepstakes casino available across U.S. states (exclusions apply). Players enjoy a variety of slots games with no purchase required, all on a secure and trusted platform. In Sweeps Play Mode, real rewards come with fast, easy redemptions plus daily bonuses, exclusive perks, and ongoing promotions. With a dedicated support team and a glamorous VIP experience, ROXY proves that luck favours the bold and the fabulous.See more